Sunny A. Ogbouma



Proven track record of success in all aspects of operations and business management with an extensive history of securing new business and managing teams, delivery of large/complex opportunities, new business development, supplier partnerships, and customer-facing relationships. Deliver a consultative and solution selling approach to opportunities that focus on resolving client needs and creating win-win solutions. Devise innovative ways to include company business drivers into the solution strategy.


Professional Experience



SCHLUMBERGER • Houston, Texas, USA • 2001-2017

World's leading provider of technology for reservoir characterisation, drilling, production, and processing to the oil and gas industry. Working in more than 85 countries and employing approximately 100,000 people who represent over 140 nationalities. Supplies the industry's most comprehensive range of products & services, from exploration through production and integrated pore-to-pipeline solutions for hydrocarbon recovery that optimise reservoir performance.



SERVICE DELIVERY MANAGER, MIDLAND TEXAS, USA • 2016-2017

Directed the process of relocating 360 ESP Wells from a competitor’s surveillance and control system to company’s proprietary system in three months. Coordinated ongoing team projects and resolved system, process and participant issues with cross functional team members. Ensured excellent service delivery by spearheading a dedicated team for key accounts, while working in the field. Trained, coached, and mentored staff to ensure smooth adoption of new service goals/new technology. Executed key indicators for service metrics to ensure quality and timeliness of service delivery.

Key Accomplishments:
  • Implemented process modifications for optimising resource utilisation and maximising productivity.
  • Increased profit margins by reducing field operations time, delivering exceptional service and designing optimised support programme.
  • Built a cohesive team spirit throughout the location for a multi-disciplined crew for numerous artificial lift operations with responsibility for profit and loss of optimised base support, forecasting, and resource allocation.
  • Reviewed existing procedures and designed internal controls/quality audit checks for various operational areas for achieving higher operational efficiency, resource rationalization and cost reduction.


SEGMENT OPERATIONS MANAGER, JUBA, SOUTH SUDAN • 2015-2016

Directed business positioning, restructuring efforts, operations, and ultimately the successful sale of the business. Provided support to the marketing and sales force within all domains of the assigned business. Played a key role in opportunity management process for critical opportunities, and account management process for development of new accounts. Implemented new marketing and sales business systems and designed training sessions for enhancing team member’s skills. Skillfully managed learning, work, leisure, and transitions to move toward a personally determined and evolving preferred future for the career development of all subordinates; coached field engineers and technicians in accordance with training standards.

Key Accomplishments:
  • Created and delivered training programmes, quality initiatives, and effective maintenance systems for ensuring best quality of client service.
  • Achieved company goals by conducting service quality meetings to obtain positive feedback through effective communication with clients.
  • Instigated cross product sales strategies, along with management of service segment sales, such as pricing, tendering, contract, and customer satisfaction.
  • Devised and implemented HSEQ policies, which assured preservation of environment, quality of products/ services, and compliance with all applicable health, safety, environmental, and quality standards.


FIELD COUNTRY OPERATIONS MANAGER, POINTE NOIRE CONGO • 2013-2015

Provided programme management to clients assuring operational excellence through programme compliance. Developed continuous process improvement and implemented initiatives to meet critical timelines. Mentored and guided Congo, DRC, and Cameroon sales and operations team to streamline operation of delivering objectives and client service.

Key Accomplishments:
  • Communicated with management in all countries and identified root causes of mission critical management problems to drive delivery solutions.
  • Examined tendering processes, identified the areas of obstruction and advised on system and processed changes for qualitative improvement in productivity.
  • Increased revenue and enhanced direct cost margins by designing a mechanism for planning and cost management, revenue forecast, human and material resource management.
  • Developed local resources by actively recruiting and training indigenous staff, increased the percentage of local staff from 65 to 90 percent from 2013 to 2015.


FIELD SERVICE MANAGER, PORT HARCOURT NIGERIA • 2011-2013

Led all the field operations, including client relationship management, logistics, finance and marketing, and sales of Artificial Lift products and services for major clients in sub-Saharan Africa. Negotiated the contracts to offer Artificial Lift products and services, while overseeing and improving HSEQ, operational, and financial performance of the operation.

Key Accomplishments:
  • Exceeded segment sales targets and fulfilled client requests by allocating material/human resources and tracking personal development without any delays on progression.
  • Steered the process of tracking recruitment, development, and competence of the operations team in compliance with structured quality plans for operations.


Additional Experience



Operations Integrity (OI) Implementation Manager, Schlumberger, Port-Gentil, Gabon
Field Quality Coach, Schlumberger, Port-Harcourt, Nigeria
Field Service Supervisor, Schlumberger, Port-Harcourt, Nigeria
Field Specialist, Schlumberger, Port-Harcourt, Nigeria


Education



Master of Science in Project Management (Online Programmes)
UNIVERSITY OF LIVERPOOL | Location | In Progress

Bachelor of Engineering in Electrical/Electronic Engineering
UNIVERSITY OF PORT-HARCOURT | Nigeria | 2008