STEWARD JC MCINTOSH


Steward is self-motivated and happy to work individually, as part of or leading a team. He is very focussed on maintaining relationships with existing customers and building relationships with new ones. Steward always operate with total honesty and integrity. He goes above and beyond with the tasks he undertakes and believes that a job is worth doing correctly and with enthusiasm. Steward has excellent verbal and written communication skills and is a competent presenter of his knowledge base. He likes to share knowledge with others and enjoys increasing his own knowledge base by self-studying and learning from others. He has developed a keen interest in LEAN methodology and has applied (and continues to apply) it to his past and current roles with proven results. Steward is very used to working in a multi-cultural environment and dealing with cultural differences. Steward is a natural problem solver and applies sensible logic to his solutions.

Steward has been an active member and volunteer within the SPE Aberdeen Section. He has been on the organising committee for the last three EuALF (European Artificial Lift Forum) Conferences. He has also volunteered his time at other SPE events to assist the local section.

Professional Experience


R. Stahl Ltd Regional Sales Manager, Nov 2017 - Present

Steward is responsible for Sales in Scotland. Sales are through a mixture of distributors and direct accounts and include standard products and bespoke engineered systems. The customer base is End Users, EPCs and OEMs.

Everyday duties:

  • Reporting directly to the UK Managing Director
  • Management of the CRM system for his own accounts and all accounts in Scotland
  • Regular budgeting and forecasting
  • Create, manage and carry out strategic sales initiatives
  • Meeting with customers to build and manage relationships
  • Meeting with customers to discuss existing and future requirements
  • Prospecting new customers
  • Making day to day decisions on the business in Scotland
  • Ensuring back office are given accurate and up to date information including customer prioritisation
  • Dealing with customer problems – products, people, accounts, certification etc
  • Carry out product training for customers

Other projects undertaken:

  • Set up and held regular communication meetings for the Scottish Team
  • Created Engineered quotes register for Scotland to enable focused customer re-engagement
  • Created and managed ranked Target Customer Lists
  • Organised an Innovation Showcase in Aberdeen
  • Reorganised Scottish Sales Structure to streamline personnel utilisation

Steward was responsible for the day to day operation of the Scottish Branch located in Aberdeen, which closed in Dec 17 due to organisational streamlining at HQ level.

 

RMSpumptools Limited Product Line Manager, Jun 2015 ‐ Nov 2017

Steward was responsible for incorporating a newly acquired company into the RMSpumptools business as a new product line. Steward continued to refine and grow the product offering based on customer feedback.

Everyday duties:

  • Reporting directly to the Managing Director
  • Manage customer enquiries
  • Correctly spec customer equipment
  • Create and maintain marketing material and technical documentation
  • Create and manage pricing structures that offer great value and maintain margins
  • Manage remote production facility
  • Manage Research & Development budget, timelines and projects
  • Coach and assist global sales team on product offering
  • Meet with customers regularly to asses current and future needs
  • Meet with potential customers to provide solutions for their needs

Other projects undertaken:

  • Set up the RMSpumptools Safety Committee in Aberdeen
  • Carry out ISO9001 Audits

 

RMSpumptools Limited Application Engineer, Dec 2012 ‐ May 2015

Steward accepted the role of Applications Engineer at the company Head Office working with the Mechanical Product Line on a global basis. This offered him a fresh challenge with a small company (100 employees) where he was an ESP expert and shared his experience and knowledge with the team.

Everyday duties:

  • Provided class leading customer service
  • Fielded customer enquiries as first point of contact
  • Gained clarifications of customer requirements to ensure correct specification is quoted
  • Prepared customer quotations
  • Prepared concept, quotation and production specification schematic drawings
  • Managed special projects from first contact through to delivery
  • Deliver product presentations to customers

Other projects undertaken:

  • Business development, built new relationships with both service companies and operators
  • Project managed the company’s highest ever value project for a deep water development in GOM
  • Carry out ISO9001 Audits

 

Schlumberger UK Limited ALSC Engineer, Feb 2019 ‐ Dec 2012

Steward took on the role of an ALSC Engineer working in EAF Artificial Lift Surveillance Centre. This was the first facility of its type in the world and provided 24/7 monitoring of over 180 ESPs across Europe, Africa and the Caspian Region. Steward was heavily instrumental in taking this concept forward, creating and maintaining workflows, procedures and KPIs which were adopted globally as well as managing many improvement projects.

Everyday duties:

  • Monitor ESPs and perform day to day alarm management
  • Identify and follow up on issues in ESP and well operations
  • Create case studies and technical reports on ESP issues
  • Liaise with client operators and onshore Engineers to alleviate issues
  • Create Daily Reports for clients
  • Create Monthly Data Packs for Schlumberger Account Team
  • Prepare ESP Performance matches using design software
  • Maintain and create PI Processbook trends
  • Manage integration and commissioning of new SCADA and satellite wells
  • Adhering to Schlumberger Safety Training and Code of Ethics

Other projects undertaken:

  • Designed and built a Microsoft SharePoint site for EAF ALSC
  • Project Managed a major IT upgrade to an HP Blade Server
  • Created the Daily Report process to conform to Schlumberger customer data standards
  • Planned and implemented a Disaster Recovery Plan including a Mobile Monitoring unit
  • Responsible for Training and Development of newly assigned Engineers
  • Applied LEAN processes saving 40% of time spent on each well
  • Prepared and presented multiple client training courses to management and operators
  • Asked by global management to advise on major changes as the Domain Expert
  • Leader of the Loss Prevention Team for Artificial Lift North Sea Geomarket for two years
  • Member of the Quality Steering Committee for Artificial Lift North Sea Geomarket for two years

Further responsibilities assigned:

  • Stand in for ALSC Manager during absences and vacation
  • Preparing statistics and financials, presenting to global management
  • Managing a multicultural team of Engineers

 

Schlumberger UK Limited Senior Field Specialist, Nov 2004 ‐ Jan 2008

Steward was transferred to Schlumberger UK Limited in Inverurie, Scotland due to a large upturn in activity and progressed to a Senior Field Specialist position. Steward's primary role was to work in the geomarket completing wells with Schlumberger Pumping Systems (SPS.) During this time Steward worked extensively across the North Sea, Mainland Europe and Africa. Every location was challenging for different reasons.

Everyday duties:

  • Supervising a team of up to 8 Specialists installing ESPs
  • Responsible for all equipment offshore and the handling of the equipment
  • Completing all relevant paperwork
  • Performed Tool Box Talks to Drill Crew and other service companies
  • Amending Well Completion Programmes
  • Liaising with Company Man, Tool Pusher and Drill Crew
  • Liaising with Electricians, Operations Supervisor and CROs
  • Responsible for commissioning the ESP system
  • Installing and commissioning Toshiba Medium Voltage Variable Speed Drives
  • Training and mentoring other Specialists
  • Adhering to Schlumberger Safety Training and Code of Ethics

Steward's proudest achievement in this time was leading the team that produced the heaviest oil seen in an ESP worldwide during a Sub Sea Drill Stem Test in the Northern North Sea. This had been attempted twice before unsuccessfully. This project also received global recognition winning a Performed by Schlumberger Bronze award and has been covered in various technical papers and journals.

 

Schlumberger Logelco Inc Field Specialist, Jul 2003 ‐ Oct 2004

Based in Nefteyugansk, Western Siberia, Russia and in Usinsk, Arctic Region, Russia. Installation and commissioning of ESPs, VSDs and associated equipment.

 

Schlumberger Global Resources Junior Field Specialist, Aug 2002 ‐ Jun 2003

Based in La Defense, Paris, France. Part of the Well Completions and Productivity Flying Squad. Short notice travel globally to gain maximum experience in as many oilfield environments as possible.

 

IT Skills


Steward has experience using many windows based programs, including the full Microsoft Office package. Steward has experience with Microsoft CRM and Navision. Steward is a user of Adobes Creative suite, novice level however learning continuously. Steward also gained experience using many Schlumberger specific programs. Steward is not afraid of computers and is very adaptable and quick at learning new software.

Education, Qualifications & Training


  • ISO 9001 Auditor Training
  • Microsoft Training: Sharepoint and Access
  • OFS 3 (Schlumberger Management Training)
  • Application Engineering Intermediate Training
  • Processbook Advanced User Training
  • Toshiba TOSVERT 300MVI Diploma – Toshiba Houston, Texas
  • Xpert Variable Speed Drive – European Learning Centre, Paris
  • Xpert Electrical Submersible Pump – France Training Centre, Pau
  • Well Completions and Productivity for Specialists – France Training Centre, Pau
  • Studied to HND level in Electronic Engineering – Aberdeen College
  • Studied Engineering (Mechanical, Electrical, Electronic and Computer Sciences) – Robert Gordon University, Aberdeen
  • Studied to NC Level in Electronic and Electrical Engineering – Aberdeen College
  • Westhill Academy, Westhill